FAQ

• Q: Where are your sandals made?
• A: Our sandals are all handmade in Capri, Italy, using only the finest quality leather.

• Q: What is the difference between your sandals and other sandals on the market?
• A: Our sandals are made with top-quality leather and have an anti-slip sole, making them perfect for walking on wet surfaces. They are also handmade by skilled artisans in Capri, Italy, which gives them a unique and special quality.

• Q: What are your return policies?
• A: We do not offer a return policy since the sandals are crafted by order for every single customer.

• Q: How long does it take to ship my sandals?
• A: Shipping times vary depending on your location, but most orders arrive within 1-2 weeks.

• Q: What is the best way to care for my sandals?
• A: To keep your sandals looking their best, we recommend cleaning them with a damp cloth and storing them in a cool, dry place.

3D Scan

• Q: Which smartphones are compatible with the 3D scanning app?
• A: The 3D scanning app is compatible with the iPhone X, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, and iPad Pro (2018 and later).

• Q: How do I scan my feet using the 3D scanning app?
• A: The 3D scanning app is very easy to use. Simply download the app from the App Store, open it up, and follow the instructions. The app will guide you through the scanning process step-by-step.

• Q: How long does it take to scan my feet?
• A: The scanning process takes about 2-3 minutes per foot.

• Q: What if I don’t have an iPhone?
• A: You can still order your sandals realized with standard measurements for your size.

• Q: How accurate is the 3D scanning app?
• A: The 3D scanning app is very accurate. The scans are typically within a few millimeters of the actual size of your foot.

• Q: What are the benefits of 3D printed feet for custom sandals?
• A: The 3D printing allows us to create sandals with a perfect fit for your foot. This can help to improve your comfort.